FAQ
Who can join?
Design professionals, including interior designers, architects, facility management professionals, contractors, property managers and more.
Registration takes about a minute, so you can browse and place your first order right away. We'll confirm your account and ship your first order within 24 hours.
Is it really free?
Yes, samples, overnight delivery and membership are all free for design professionals. No trial or card required. Our brand partners cover the cost, so you don’t have to.
What brands and materials are on Material Bank?
Explore 1,000+ brands across 50+ material categories, including Sherwin-Williams, TileBar, Wilsonart, Momentum, Interface and KOHLER. Plus, 4,500+ new materials are added every month.
How fast is delivery, really?
Order by midnight ET and your box arrives by 10:30 a.m. the next morning.
How many samples can I order at once?
From a single swatch to a full material palette across multiple brands, order the samples your project needs and receive them together in one delivery.
Can I return samples?
Yes, prepaid returns are free for members, and returned samples go back into circulation.
Can my whole team use it?
Yes, everyone at your firm can join for free, each with their own account.
