Returns Returning samples has never been easier.
Request Return

By selecting Request Return Packaging, your next order will include sample return packaging. If you have already submitted an order, simply request return packaging, and it will be delivered with your next order.

Collect Samples

As you receive samples from Material Bank, we encourage you to consolidate items from multiple shipments prior to returning them. Material Bank accepts items from any of its Brand Partners, whether delivered from us, or directly from the brand.

Return Free

Material Bank provides pre-paid USPS return shipping to all of its members. Simply enclose your samples in the return packaging provided and include in your outgoing USPS mail.

Return Samples
Its about sustainability and the future.

We love that you are interested in prioritizing material reuse and sustainability. Material Bank welcomes back any material you have received from us or directly from one of our Brand Partners.

Currently Material Bank provides three return shipping solutions:

  • Returnable Trays
  • If your next order is an envelope you will receive a return pack.
  • For Tiles or oversized carpets please reach out to support@materialbank.com.

Help maximize sustainability efforts by consolidating samples from multiple orders, or from multiple team members, into a single return shipment.

Please be aware that Material Bank does not accept sample returns resulting from bulk office clean-up or library purges.

Return, Don’t Recycle.™

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Project Modal
    • Example: Headquarter renovation in Chicago. Around 17,000 sf of office space with ancillary hospitality/break out zones. Focused neutral colored materials throughout.

      Project Descriptions are shared with Brands.